Accreditation background

Changing Places® have been introduced to provide suitable toilets for people who cannot use standard accessible toilets. The design specifications have been developed with best practice standard in mind. As such, the provision of any Changing Places® toilet is considered to be above and beyond the current legislated requirements as outlined in AS1428.1 Access to Premises — Buildings Standards 2010. This means that whilst some Changing Places® design requirements are currently reflected in AS1428.1, most elements are based on Changing Places® best design practice and aren’t commonly known in the building and design industry. Therefore to ensure compliance and avoid mistakes, accreditation MUST be completed by an Access Consultant in Australia who has completed Changing Places® Design Training.


  • Changing Places® toilets MUST be built in addition to and separate from the required Unisex Accessible Toilets. This is to ensure the needs of both groups are met without compromise.
  • The Changing Places GREEN standard no longer exist. All facilities that cannot pass for BLUE level accreditation will be treated as an Adult Change Facility.

Why is accreditation necessary?

Until Changing Places® design specifications become a building code requirement, Changing Places Australia® must ensure design consistency and quality control. In order to be classified as a Changing Places®, facilities MUST undergo accreditation. This process ensures that all facilities which bear the Changing Places® logo meet necessary standards and consistently meet the expectations of the people who use them as well as their carers. As a registered trademark, all facilities that wish to bear the Changing Places® logo must undergo accreditation.

Who can accredit Changing Places®?

Only an  Access Consultant who has completed Changing Places Design Training can conduct Changing Places® accreditation. To find a suitable consultant please see the find a consultant page on our website.

When should the accreditation process begin?

The accreditation process needs to begin at concept/ schematic design review all the way through to final application and sign-off. Typically the accreditation process involves:

  • Concept/schematic design review
  • Construction document review (includes fittings and fixtures)
  • Final completion review and application

If you have a facility that is currently being built or is already built you are still required to have the facility accredited. In these circumstances the Access Consultant will not be required to review your concept designs, however, they will still be required to review the following:

  • Construction document review (includes fittings and fixtures)
  • Final completion review and application

This ensures the facility is compliant and meets Changing Places® design requirements. In the situation that the facility has been built incorrectly, it will be at the discretion of the Access Consultant to determine what needs to be done to ensure compliance. Therefore, we encourage anyone considering building a Changing Places® to begin the accreditation process at concept design stages.

How do I apply for accreditation?

Once an  Access Consultant  has completed your accreditation, he or she will submit an application form on your behalf to Changing Places Australia®. When we receive your application it will be reviewed and you will be contacted by Changing Places Australia® within 5 business days. At this point you will be required to pay Changing Places Australia® an accreditation fee of $580.00 exc. GST. This includes your Accreditation Pack which contains the Changing Places® signage.

IMPORTANT NOTE: All net proceeds of this accreditation will support the operation of Changing Places Australia.

What Does the Accreditation Pack include?

The Changing Places® Accreditation Pack includes:

  • Changing Places® official signage*
  • Certificate of compliance
  • Letter of acknowledgement
  • Signage instructions

*Changing Places® is a registered trademark and Changing Places Australia® is the sole provider official Changing Places signage. If a facility does not pass accreditation then it will not be provided with signage. If a facility bears Changing Places signage and has not been accredited, then the owner of that facility is required to remove all signage until it has passed accreditation. Bearing the Changing Places signage on a facility that has not been accredited is not permitted and breaches Intellectual Property Laws ( Trade Marks Act 1995).

Promotional Support

Newly accredited facilities are provided with promotional support to ensure that all the relevant users and stakeholders know about your new facility. Typically, Changing Places Australia® will provide you with a:

  • Changing Places® toilet map listing
  • National Toilet Map listing
  • Social media post on the Changing Places® Facebook page
  • Mention in the news section of our website
  • Mention in the Changing Places® email newsletter

Please contact Joshua Derezyckyj via email at or call 03 9880 7000 if you require further information.