Changing Places Accreditation



Accreditation process
Facilities bearing the Changing Places logo are those built according to one of the three standard plans detailed in this guide or are based on alternative or modified plans which have been approved by an Accredited Access Consultant competent in Changing Places design requirements.

The accreditation process needs to begin at concept/ schematic design review all the way through to final application and sign-off. At final sign-off you will be provided with a Changing Places statement of compliance.

The accreditation process is a three step process that includes:


If you have a facility that is already in the process of being built then please engage with an Access Consultant who can begin accrediting facility in order to ensure it is being built to Changing Places design requirements.

Please be aware that we are unable register your facility as a Changing Place until an Accredited Access Consultant competent in Changing Places design requirements has provided you with a Changing Places statement of compliance.

Facility registration

Once your facility is built your Access Consultant will provide you with a statement of compliance. To register your facility please go to the Register a Changing Place page of the website and submit your application. When we receive your application you will be contacted within 5 business days. Upon successful application your facility will be registered as a Changing Place and you will receive a Changing Places accreditation pack which contains the Changing Places® official signage to use outside your Changing Place.

What Does the accreditation pack include?

The Changing Places® accreditation pack includes:

  • Changing Places® official signage*
  • Certificate of registration
  • Letter of acknowledgement
  • Guidelines for signage instructions

*Changing Places® is a registered trademark and Changing Places Australia® is the sole provider official Changing Places signage. If a facility does not pass accreditation then it will not be provided with signage. If a facility bears Changing Places signage and has not been accredited, then the owner of that facility is required to remove all signage until it has passed accreditation. Bearing the Changing Places signage on a facility that has not been accredited is not permitted and breaches Intellectual Property Laws ( Trade Marks Act 1995).

Promotional support

Newly accredited facilities are provided with promotional support to ensure that all the relevant users and stakeholders know the whereabouts of your new facility. Typically, Changing Places Australia® will provide you with a:

  • Changing Places® toilet map listing
  • Social media post on the Changing Places® Facebook page
  • Mention in the news section of our website
  • Mention in the Changing Places® email newsletter

Accreditation background

Please note: It is required that accredited Changing Places facilities be built in addition to and separate from required Unisex Accessible Toilets. This is to ensure that the needs of both groups of toilet users are met without compromise.

Until Changing Places design specifications become a building code requirement, Changing Places Australia must ensure design consistency and quality control. In order to be classified as a Changing Places, facilities MUST undergo accreditation. This process ensures that all facilities which bear the Changing Places logo meet necessary standards and consistently meet the expectations of the people who use them as well as their carers.

Who can accredit a Changing Place?

Please go to the find a consultant page of the website or contact ACD to find an appropriate person to accredit your facility. For any other inquiries please email or contact Joshua Derezyckyj on 03 9880 7000. If you are an Accredited Access Consultant and would like to be able accredit Changing Places then please click here to find out more and register your details.